Tuesday, February 2, 2010

Better Business Bureau Accreditation: What does this mean?

By Mary O'Connor

Nannies from the Heartland is proud to be a BBB accredited business with an A+ rating. We are the only BBB accredited nanny service in Minnesota. In order to be an accredited business we agree to abide by the following standards:



1) Build Trust-Establish and maintain a positive track record in the marketplace.
2) Advertise Honestly-Adhere to established standards of advertising and selling.

3) Tell the Truth-Honestly represent products and services, including clear and adequate disclosures of all material terms

4) Be Transparent-Openly identify the nature, location and ownership of the business, and clearly disclose all policies, guarantees ad procedures that bear on a customer’s decision to buy.

5) Honor Promises-Abide by all written agreements and verbal representations.

6) Be Responsive-Address marketplace disputes quickly, professionally and in good faith.

7) Safeguard Privacy-Protect any data collected against mishandling and fraud, collect personal information only as needed and respect the preferences of customers regarding the use of their information.

8) Embody Integrity-Approach all business dealings, marketplace transactions and commitments with integrity.

At Nannies from the Heartland, we know that these are critical standards to adhere to when assisting you in sourcing quality childcare and excellent employment opportunities. Check us out at www.thefirstbbb.org

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